Ender Turing SaaS
Lidiia Suslova
Desain Antarmuka, Interaksi, sibawa Pengalaman Pengguna Ender Turing SaaS ᨑᨗ Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages.
ᨄᨈᨑᨗᨆ ᨄᨛᨑᨘᨂᨁᨘ A' Design Award
Ender Turing SaaS ᨕᨔᨛᨒᨙᨊ Lidiia Suslova ᨕᨗᨊᨑᨗᨈᨘ ᨄᨈᨑᨗᨆ ᨑᨗ ᨄᨄᨀᨒᨛᨅᨗ A' Penghargaan Desain Antarmuka, Interaksi, sibawa Pengalaman Pengguna. Ender Turing SaaS ᨆᨈᨑᨗᨆ ᨄᨛᨑᨘᨂᨁᨘ A' Design Award ᨑᨗ ᨈᨕᨘ 2023 ᨊᨛᨊᨗᨕ ᨑᨗᨄᨀᨗᨈ ᨑᨗ Website Design Award Winners ᨔᨗᨅᨓ ᨉᨙᨔᨕᨗ ᨆᨒᨕᨗᨊᨙ ᨆᨗᨊᨔ ᨆᨅᨙᨉ ᨑᨗ ᨅᨗᨕᨔ. ᨅᨌᨕᨗ ᨄᨄᨗᨔᨛᨊ ᨄᨑᨚᨐᨙ, ᨔᨄᨕᨗ ᨕᨔᨛᨒᨙ ᨆᨒᨕᨗᨊᨙ ᨑᨗ Lidiia Suslova ᨊᨛᨊᨗᨕ ᨕᨗᨔᨛᨂᨗ ᨄᨘᨊᨊ ᨔᨅ ᨉᨙᨔᨕᨗ Ender Turing SaaS ᨆᨅᨙᨉ ᨑᨗ ᨕᨔᨛᨒᨙ ᨔᨕᨗᨂᨊ.
ᨄᨄᨗᨔᨛᨊ Ender Turing
Desain Antarmuka, Interaksi, sibawa Pengalaman Pengguna Ender Turing SaaS ᨑᨗ Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages. Ender Turing ᨆᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ ᨄᨛᨑᨘᨂᨁᨘ A' Design Award, ᨈᨗᨀᨛ ᨄᨄᨀᨒᨛᨅᨗ ᨑᨗᨄᨀᨒᨛᨅᨗ ᨑᨗ A' Design Award & Competition. ᨕᨔᨛᨒᨙ ᨄᨈᨑᨗᨆ ᨄᨛᨑᨘᨂᨁᨘ A' Design Award ᨆᨔᨛᨉᨗ ᨕᨗᨉᨙ ᨅᨑᨘ ᨔᨗᨅᨓ ᨕᨗᨊᨚᨄᨔᨗ ᨑᨗᨄᨛᨅᨘ ᨔᨗᨅᨓ ᨕᨀᨌᨕ, ᨊᨛᨊᨗᨕ ᨑᨗᨄᨗᨒᨗ ᨑᨗ ᨍᨘᨑᨗ ᨆᨒᨚᨄᨚ ᨔᨛᨅᨁᨕᨗ ᨕᨔᨛᨒᨙ ᨆᨑᨛᨁ ᨑᨗ ᨀᨈᨙᨁᨚᨑᨗᨊ, ᨑᨗᨆᨘᨊᨑᨗᨕ ᨄᨛᨑᨗᨀᨗᨔ ᨕᨀᨉᨙᨆᨗ ᨆᨒᨛᨇᨘ, ᨆᨈᨘᨑᨘ ᨕᨉᨙ, ᨆᨊᨘᨑᨘ ᨀᨘᨕᨒᨗᨈᨔᨊ ᨊᨛᨊᨗᨕ ᨈᨛᨊᨑᨗ ᨄᨅᨙᨉ-ᨅᨙᨉ. ᨑᨗᨒᨒᨛᨊ ᨄᨛᨑᨗᨀᨗᨔᨕᨙ, ᨕᨔᨛᨒᨙ ᨆᨔᨘᨕᨙ ᨑᨗᨄᨗᨒᨗ ᨒᨒᨚ ᨑᨗ ᨄᨛᨑᨗᨀᨗᨔ ᨑᨗ ᨔᨙᨕᨙᨒᨙᨆᨘ ᨈᨛᨊᨑᨗ ᨕᨗᨔᨛᨂᨗ ᨕᨔᨛᨊ ᨄᨛᨅᨘᨕᨙ, ᨆᨊᨘᨑᨘ ᨄᨈᨚᨀ ᨄᨛᨊᨗᨒᨕᨗᨕ ᨄᨘᨑ ᨑᨗᨈᨛᨈᨛᨀᨙ ᨊᨛᨊᨗᨕ ᨑᨗᨄᨕᨗᨔᨛ ᨑᨗ ᨈᨕᨘ ᨆᨙᨁᨕᨙ.
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