Contact Centre Communication Platform
Akbank Design Studio
Hoʻolālā Pilina, Launa a me ʻIke Mea Hoʻohana Contact Centre Communication Platform na Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
Mea lanakila i ka makana A' Design Award Gula
He mea lanakila hanohano ʻo Contact Centre Communication Platform, na Akbank Design Studio, ma ka hoʻokūkū A' Makana Hoʻolālā Pilina, Launa a me ʻIke Mea Hoʻohana. Ua lanakila ka hoʻolālā Contact Centre Communication Platform i ka makana A' Design Award Gula i ka makahiki 2021, a ke hōʻike ʻia nei ma Website Design Award Winners me nā hoʻolālā kūikawā loa ʻē aʻe. E nānā i nā kikoʻī o ka papahana, e ʻike i nā hana ʻē aʻe na Akbank Design Studio, a e ʻike i ke kumu e ʻokoʻa ai ka hoʻolālā Contact Centre Communication Platform mai nā hoa hoʻokūkū.
No ka hoʻolālā Contact Centre
Hoʻolālā Pilina, Launa a me ʻIke Mea Hoʻohana Contact Centre Communication Platform na Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Ua lanakila ka hoʻolālā Contact Centre i ka makana A' Design Award Gula, kekahi o nā pae hanohano kiʻekiʻe loa o ka A' Design Award & Competition. Hoʻohui nā hoʻolālā i lanakila i ka makana A' Design Award Gula i nā hoʻolālā ikaika a kū hoʻokahi me ka mākaukau ʻenehana kūlana kiʻekiʻe, a ua koho ʻia e kekahi papa loiloi nui he mau hana kūikawā ma ko lākou mau māhele ponoʻī, ma hope o ka loiloi kālaiʻike kaulike, pono, hoʻokumu ʻia ma ka maikaʻi o ka hana a kūʻokoʻa, kahi i koho pāloka ʻia ai nā hana i koho ʻia ma hope o ka loiloi a nā hoa loea me ka ʻike ʻole i ka mea nāna ka hana, e like me nā ana loiloi i hoʻoholo mua ʻia a loaʻa i ka lehulehu.
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Hoʻolālā kūlana kiʻekiʻe o ka lā
Mea Hoʻolālā o ka Lā I kēlā me kēia lā, hōʻike ka A' Design Award i kekahi mea hoʻolālā akamai loa nāna e haku i nā hoʻolālā, nā huahana, nā papahana a me nā hale kū hoʻokahi me ka hana hou, ma ke ʻano he Mea Hoʻolālā o ka Lā. I kēia lā, hauʻoli mākou i ka hoʻolauna ʻana aku iā ʻoe i kekahi o nā mea hoʻolālā maikaʻi loa o ka honua, nona nā hoʻolālā e hoʻokalakupua nei i ko kākou ʻike ʻana i ke ao.
Nīnauele Hoʻolālā o ka Lā E heluhelu i nā nīnauele a me nā kūkākūkā hou loa no ka hoʻolālā, ka noʻonoʻo haku, ka ʻenehana a me ka hana hou ma waena o nā mea kākau nūhou hoʻolālā a me nā mea hoʻolālā kaulana o ka honua, nā mea hoʻolālā hale a me nā luna inoa kālepa. E aʻo i ke ʻano e hoʻokō ai nā mea hoʻolālā a me nā inoa kālepa i lanakila i ka A' Design Award i ka hoʻolālā kūlana kiʻekiʻe loa.
Hui Hoʻolālā o ka Lā I kēlā me kēia lā, hōʻike ka A' Design Award i kekahi hui hoʻolālā kūikawā i lanakila i ka makana, piha i ka hana hou a me ka noʻonoʻo haku, ma ke ʻano he Hui Hoʻolālā o ka Lā. E ʻike i nā papahana kū hoʻokahi a piha i ka noʻonoʻo haku ma ka hoʻolālā hale, ka hoʻolālā maikaʻi, ka hoʻolālā lole, ka hoʻolālā kiʻi a me ke kālaimanaʻo hoʻolālā, na nā hui hoʻolālā alakaʻi a puni ka honua.
Hoʻolālā o ka Lā I kēlā me kēia lā, hōʻike ka A' Design Award & Competition i kekahi papahana hoʻolālā kūikawā e hōʻike ana i ka maikaʻi loa o ka hoʻolālā ma ke ʻano he Hoʻolālā o ka Lā. I kēia lā, hauʻoli nui mākou i ka hōʻike ʻana i kekahi hoʻolālā kūlana kiʻekiʻe i lanakila i ka makana, e hoʻololi ana i ke ao no ka maikaʻi ma o kona kūlana hoʻolālā kiʻekiʻe.
Loaeʻa Hoʻolālā o ka Lā Koho ʻia e ka A' Design Award & Competition, hoʻohanohano ka Loaeʻa Hoʻolālā o ka Lā i nā mea hoʻolālā kaulana loa nāna e hoʻomaikaʻi i ko kākou ao me nā huahana a me nā papahana kūlana kiʻekiʻe e pono ai a e holomua ai ke kaiāulu. E mākaʻikaʻi i nā waihona hana a nā mea hoʻolālā kūlana honua, nā mea hoʻolālā hale kaulana a me nā mea haku hana hou.
Hoʻohanohano Mea Hoʻolālā o ka Lā I kēlā me kēia lā, hoʻohanohano ka A' Design Award & Competition i kekahi mea hoʻolālā kūikawā loa, mea hoʻolālā hale kaulana, alakaʻi noʻonoʻo haku a i ʻole mea haku hana hou, nona nā hana i koho ʻia ma muli o ko lākou maikaʻi he laʻana kūlana kiʻekiʻe o ka hoʻolālā maikaʻi, ma ka Hoʻohanohano Mea Hoʻolālā o ka Lā. E mākaʻikaʻi i nā waihona hoʻolālā i lanakila i ka makana.
Manaʻo Hoʻolālā o ka Lā I kēlā me kēia lā, hōʻike ka A' Design Award & Competition i kekahi manaʻo hoʻolālā hou loa a i ʻole manaʻo haku e hōʻike ana i ka noʻonoʻo kū hoʻokahi a me nā hāʻina kūpono e hoʻohana ʻia, ma ke ʻano he Manaʻo Hoʻolālā o ka Lā. E ʻike i nā manaʻo kumu kupaianaha i lanakila i ka makana, nā ala hana hou a me nā hihiʻo hoʻoulu manaʻo mai nā wahi a puni ka honua.
Inoa Kālepa Hoʻolālā o ka Lā I kēlā me kēia lā, hōʻike ka A' Design Award & Competition i kekahi inoa kālepa hanohano i alakaʻi ʻia e ka hoʻolālā, ma ke ʻano he Inoa Kālepa Hoʻolālā o ka Lā, me ka ʻimi ʻana i ke ʻano kū hoʻokahi, ka hihiʻo noʻonoʻo haku, nā huahana a me nā papahana ʻoihana o nā ʻoihana a me nā hui hana hou. E ʻike i nā inoa kālepa i lanakila i ka makana a me kā lākou mau hoʻolālā kupaianaha.
Au Hoʻolālā o ka Lā I kēlā me kēia lā, ʻimi ka A' Design Award & Competition i kekahi au hoʻolālā kū hoʻokahi, me ka hōʻike ʻana i nā kaila e puka mai nei, nā manaʻo nani e loli nei a me nā ala noʻonoʻo haku hou ma ka hoʻolālā hale, ka hoʻolālā lole, ka noʻeau, nā kiʻi, nā huahana a me nā mea hou aku, ma ke ʻano he Au Hoʻolālā o ka Lā. E ʻike i nā au hoʻolālā hou loa i kēia lā.
Mākaukau no ka hanohano puni honua?
E koho i kāu hoʻolālā no ka A' Design Awards i kēia lā a e loaʻa kou wahi ma waena o nā hoʻolālā maikaʻi loa o ka honua ma Website Design Award Winners.
Koho i kēia manawa