Ender Turing SaaS
Lidiia Suslova
Designatio Interfaciei Ender Turing SaaS — Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages.
Praemio ornatum: A' Design Award Aeneum
Opus “Ender Turing SaaS”, cuius auctor est Lidiia Suslova, numeratur inter victores certaminis “A' Praemium Designationis Interfaciei, Interactionis et Experientiae Usoris”. Opus “Ender Turing SaaS” praemium “A' Design Award Aeneum” anno 2023 adeptum est atque in commentariis “Website Design Award Winners” inter alia opera eximia exhibetur. Penitus cognoscite opus, reperite alia opera eiusdem auctoris (Lidiia Suslova) et videte cur opus “Ender Turing SaaS” inter opera aemula emineat.
De opere “Ender Turing”
Designatio Interfaciei Ender Turing SaaS — Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages. Opus “Ender Turing” praemium “A' Design Award Aeneum” adeptum est, spectatum honoris gradum in certamine A' Design Award & Competition. Opera praemio “A' Design Award Aeneum” ornata coniungunt nova cogitata cum sollerter elaboratis innovationibus; a magno iudicum collegio seliguntur ut opera pretiosa in propriis generibus, post aequam, iustam, meritis fundatam et sine partium studio factam aestimationem academicam, in qua opera proposita suffragia accipiunt per recognitionem anonymam a paribus factam ex normis aestimandi antea statutis et publice accessibilibus.
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