Contact Centre Communication Platform
Akbank Design Studio
Chiso, Kushandira Pamwe neRuzivo rweMushandisi Contact Centre Communication Platform na Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
Yakahwina A' Design Award yeNdarama
Dhizaini ye Contact Centre Communication Platform na Akbank Design Studio yakahwina ikapiwa rukudzo rwakasarudzika mumakwikwi e Mubairo weA' weDhizaini yeChiso, Kushandira Pamwe neRuzivo rweMushandisi. Dhizaini ye Contact Centre Communication Platform yakahwina A' Design Award yeNdarama muna 2021 uye inoratidzwa pa Website Design Award Winners pamwe nemamwe madhizaini akasarudzika. Ongororai zvakadzama nezvepurojekiti, onai mamwe mabasa a Akbank Design Studio uye muone kuti dhizaini ye Contact Centre Communication Platform inozvisiyanisa sei nemamwe mabasa ari kukwikwidza.
Nezve Contact Centre
Chiso, Kushandira Pamwe neRuzivo rweMushandisi Contact Centre Communication Platform na Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Dhizaini ye Contact Centre yakahwina A' Design Award yeNdarama, chimwe chezvinhanho zvepamusoro-soro zverukudzo mu A' Design Award & Competition. Madhizaini anohwina A' Design Award yeNdarama anobatanidza madhizaini akasimba asati amboitwa pamwe ne kugona kukuru mune zvekuronga basa nemazvo, uye anosarudzwa nedare guru revatongi semabasa akasarudzika muzvikamu zvawo, mushure meongororo yezvidzidzo yakarurama, yakaruramisira, yakavakirwa pakukodzera kwebasa uye yakazvimirira, umo mabasa akadomwa anovhoterwa pachitevedzwa ongororo inoitwa nedzimwe nyanzvi dzisingazivi mazita evagadziri, pachishandiswa zviyero zvekuongorora zvakatarwa kare uye zvinowanikwa kune veruzhinji.
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Unyanzvi hwepamusoro mudhizaini hwezuva
Mugadziri weZuva Zuva nezuva A' Design Award inoratidza mugadziri ane tarenda guru anogadzira madhizaini, zvigadzirwa, mapurojekiti nezvivakwa zvitsva zvine pfungwa dzake pachake, seMugadziri weZuva. Nhasi, tinofara kukuratidzai mumwe wevagadziri vepamusoro-soro pasi rose, ane madhizaini anoumba maonero nemararamiro edu munyika.
Hurukuro yeDhizaini yeZuva Verengai hurukuro itsva pamusoro pedhizaini, kusika, tekinoroji nekuvandudza pakati pevatori venhau dzedhizaini nevagadziri, vagadziri vezvivakwa nevatungamiriri vemhando vane mukurumbira pasi rose. Zivai kuti vagadziri nemhando dzakahwina A' Design Award vanounza sei unyanzvi hwakasarudzika mudhizaini.
Chikwata cheDhizaini cheZuva Zuva nezuva A' Design Award inoratidza chikwata chedhizaini chakasarudzika, chakahwina mibairo uye chine unyanzvi hwekusika nekuvandudza, seChikwata cheDhizaini cheZuva. Ongororai mapurojekiti asati amboitwa uye ane unyanzvi hukuru mumagadzirirwo ezvivakwa, dhizaini yakanaka, fashoni, dhizaini yemifananidzo nehurongwa hwedhizaini, kubva kuzvikwata zvepamusoro pasi rose.
Dhizaini yeZuva Zuva nezuva A' Design Award & Competition inoratidza purojekiti yedhizaini yakasarudzika inoratidza unyanzvi hwepamusoro seDhizaini yeZuva. Nhasi, tinofara zvikuru kuratidza dhizaini inoshamisa yakahwina mubairo, inounza shanduko yakanaka kuburikidza neunyanzvi hwayo hwepamusoro.
Shasha yeDhizaini yeZuva Shasha yeDhizaini yeZuva, inosarudzwa ne A' Design Award & Competition, inopa rukudzo kuvagadziri vane mukurumbira vanoita kuti nyika yedu ive nani kuburikidza nezvigadzirwa nemapurojekiti avo epamusoro anobatsira nekusimudzira vanhu. Ongororai miunganidzwa yemabasa evagadziri vepamusoro pasi rose, vagadziri vezvivakwa vane mukurumbira nevagadziri vanounza zvitsva.
Mugadziri Anotariswa weZuva Zuva nezuva A' Design Award & Competition inopa mukana wakasarudzika kumugadziri ane unyanzvi hunoshamisa, mugadziri wezvivakwa ane mukurumbira, mutungamiriri wezvekusika kana munhu anounza zvitsva, seMugadziri Anotariswa weZuva. Mabasa avo anosarudzwa nekukodzera kwawo semienzaniso inoshamisa yedhizaini yakanaka. Ongororai miunganidzwa yemadhizaini akahwina mibairo.
Pfungwa yeDhizaini yeZuva Zuva nezuva A' Design Award & Competition inoratidza pfungwa yedhizaini ine unyanzvi hukuru hwekuvandudza kana zano rekusika rinoratidza kufunga kutsva nemhinduro dzinoshanda, sePfungwa yeDhizaini yeZuva. Ongororai pfungwa dzinoshamisa dzakahwina mibairo, nzira itsva dzekuita zvinhu nezviratidzo zveramangwana zvinokurudzira kubva pasi rose.
Mhando yeDhizaini yeZuva Zuva nezuva A' Design Award & Competition inoratidza mhando yakasarudzika inokoshesa dhizaini seMhando yeDhizaini yeZuva, ichiongorora kuzivikanwa kwayo, chiono chayo chekusika, zvigadzirwa nemapurojekiti emakambani nemasangano anounza zvitsva. Zivai mhando dzakahwina mibairo nemadhizaini adzo makuru.
Maitiro eDhizaini eZuva Zuva nezuva A' Design Award & Competition inoongorora maitiro matsva edhizaini seMaitiro eDhizaini eZuva, ichiratidza zvitaera zviri kusimukira, maonero erunako ari kuchinja nenzira itsva dzekusika mumagadzirirwo ezvivakwa, fashoni, umhizha, mifananidzo, zvigadzirwa nezvimwe zvakawanda. Zivai maitiro matsva edhizaini nhasi.
Magadzirira kuwana rukudzo pasi rose here?
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