ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Contact Centre Communication Platform ብ Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
ተዓዋታይ ሽልማት ወርቂ A' Design Award
Contact Centre Communication Platform ብ Akbank Design Studio፣ ኣብ ውድድር A' ሽልማት ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን ፍሉይ ተዓዋታይ እዩ. Contact Centre Communication Platform ኣብ 2021 ሽልማት ወርቂ A' Design Award ረኺቡ፣ ኣብ Website Design Award Winners ድማ ምስ ካልኦት ፍሉያት ንድፍታት ይቐርብ. ዝርዝር እቲ ፕሮጀክት ተመልከቱ፣ ካልኦት ስራሓት Akbank Design Studio ድማ ኣለልዩ፣ ንድፊ Contact Centre Communication Platform ካብ ተወዳደርቱ ብምንታይ ከም ዝፍለ ተመልከቱ.
ብዛዕባ Contact Centre
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Contact Centre Communication Platform ብ Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Contact Centre ኣብ A' Design Award & Competition ካብቶም ዝለዓሉ ደረጃታት ኣፍልጦ ሓደ ዝኾነ ሽልማት ረኺቡ፦ ወርቂ A' Design Award. ወርቂ A' Design Award ዝረኸቡ ንድፍታት ድልዱላትን ኦሪጂናላውያንን ንድፍታት ምስ ብሉጽ ሞያዊ ውጥን የዋህዱ፣ ኣብ ምድቦም ድማ ፍሉያት ስራሓት ኮይኖም ብሰፊሕ ጉጅለ ዳያኑ ይምረጹ. እዚ ምርጫ ድሕሪ ፍትሓዊ፣ ቅኑዕ፣ ኣብ ብቕዓት ዝተመርኮሰን ናጻ ኣካዳሚያዊ ገምጋም ይካየድ፣ ኣብዚ መስርሕ ዝተሓጽዩ ስራሓት ኣቐዲሞም ብዝተወሰኑን ንህዝቢ ክፉታት ብዝኾኑን መዐቀኒታት ገምጋም፣ ብመስርሕ መንነት ፈጣሪ ዝተሰወረሉ ግምገማ መዛኑ ድምጺ ይወሃቦም.
ተወሰኽቲ ንድፍታት Akbank Design Studio
ንድፊ ወብሳይትን ወብን Kolektif Employee Platform ብ Akbank Design Studio
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Akbank Qms Queue Managment System ብ Akbank Design Studio
ተወሳኺ ኣብ ምድብ ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን U A I XR Workshop ብ OJI OSAMU
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Datalense Data Visualization ብ Alibaba Cloud
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Hive AI Knowledge Mapping Platform ብ Yongwen Dai
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን TTMM is Everything Clock Face Apps ብ Albert Salamon
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን The English Numbers Smartwatch Watch Face ብ Pan Yong
ንድፊ ኢንተርፌስ፣ ምትእስሳርን ተመኲሮ ተጠቃምን Smart Water Resources Dispatch System Design ብ 4Paradigm UED
ናይ ሎሚ ብሉጽ ንድፊ
ንዓለምለኻዊ ኣፍልጦ ድሉዋት ዲኹም?
ንድፍኹም ሎሚ ን A' Design Awards ሕጸዩ፣ ኣብ Website Design Award Winners ድማ ምስ ዝበለጹ ንድፍታት ዓለም ቦታኹም ሓዙ.
ሕጂ ሕጸዩ







