Contact Centre Communication Platform
Akbank Design Studio
Uyilo lwe-Inthafeyi, uNxibelelwano kunye naMava oMsebenzisi Contact Centre Communication Platform ngumyili Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
Luphumelele ibhaso A' Design Award yeGolide
Uyilo Contact Centre Communication Platform, olwenziwe ngumyili Akbank Design Studio, luphumelele ibhaso ngokubalaseleyo kukhuphiswano Ibhaso le-A' loYilo lwe-Inthafeyi, uNxibelelwano kunye naMava oMsebenzisi. Uyilo Contact Centre Communication Platform luphumelele ibhaso A' Design Award yeGolide ngonyaka 2021 yaye luboniswa kwiwebhusayithi Website Design Award Winners phakathi kweminye imisebenzi yoyilo egqwesileyo. Hlola iinkcukacha zeprojekthi, fumana eminye imisebenzi eyenziwe ngumyili Akbank Design Studio uze ubone ukuba kutheni uyilo Contact Centre Communication Platform lwahlukile kolukhuphisana nalo.
Malunga noyilo Contact Centre
Uyilo lwe-Inthafeyi, uNxibelelwano kunye naMava oMsebenzisi Contact Centre Communication Platform ngumyili Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Uyilo Contact Centre luphumelele ibhaso A' Design Award yeGolide, elinye lawona manqanaba aphezulu okuwongwa kukhuphiswano A' Design Award & Competition. Imisebenzi yoyilo ephumelele ibhaso A' Design Award yeGolide idibanisa iindlela zoyilo ezomeleleyo nezentsusa kunye nobuchule obugqwesileyo bokucwangcisa ngobungcali, yaye ikhethwa liqumrhu elikhulu labagwebi njengemisebenzi egqwesileyo kumacandelo ayo, emva kovavanyo lwezemfundo olunobulungisa, olunyanisekileyo, olusekelwe kumgangatho womsebenzi noluzimeleyo, apho imisebenzi echongiweyo ivotelwa ngokulandela inkqubo yophononongo ngoogxa abangazaziyo izazisi zabangenisi, ngokwemilinganiselo yovavanyo esekwe kwangaphambili nefumaneka eluntwini.
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Ukugqwesa koYilo loSuku
Umyili woSuku Yonke imihla ibhaso A' Design Award libonisa umyili onetalente enkulu, owenza imisebenzi yoyilo, iimveliso, iiprojekthi nezakhiwo zentsusa nezintsha, njengoMyili woSuku. Namhlanje, siyavuya ukukubonisa omnye wabona bayili bagqwesileyo ehlabathini, omisebenzi yakhe ichaphazela indlela esiliva nesiliphila ngayo ihlabathi.
Udliwano-ndlebe loyilo loSuku Funda udliwano-ndlebe neencoko zamva nje ngoyilo, ubuchule bokudala, iteknoloji nokusungula phakathi kweentatheli zoyilo nabayili, abayili bezakhiwo nabaphathi beempawu abadumileyo kwihlabathi liphela. Funda indlela abayili neempawu eziphumelele ibhaso A' Design Award abavelisa ngayo uyilo olugqwesileyo nolubalaseleyo.
Iqela loyilo loSuku Yonke imihla ibhaso A' Design Award libonisa iqela loyilo elahlukileyo, eliphumelele amabhaso, elisungulayo nelinobuchule bokudala njengeQela loyilo loSuku. Hlola iiprojekthi zentsusa nezinobuchule obukhulu kulwakhiwo, kuyilo oluhle, kwifashoni, kuyilo lwemizobo nakwisicwangciso soyilo, ezenziwe ngamaqela oyilo aphambili kwihlabathi liphela.
Igqala loyilo loSuku Likhethwa lukhuphiswano A' Design Award & Competition, iGqala loyilo loSuku liqaqambisa amagqala oyilo enza ihlabathi lethu libe yindawo engcono ngeemveliso neeprojekthi ezikumgangatho ophezulu ezinceda neziqhubela uluntu phambili. Hlola iingqokelela zemisebenzi yabayili abakumgangatho wehlabathi, abayili bezakhiwo abadumileyo nabasunguli.
Umyili okhethiweyo woSuku Yonke imihla ukhuphiswano A' Design Award & Competition luqaqambisa umyili ogqwesileyo, umyili wezakhiwo odumileyo, inkokeli kwezobuchule bokudala okanye umsunguli njengoMyili okhethiweyo woSuku. Imisebenzi yakhe ikhethwa ngokomgangatho wayo njengomzekelo obalaseleyo woyilo oluhle. Hlola iingqokelela zemisebenzi yoyilo ephumelele amabhaso.
Ingcamango yoyilo yoSuku Yonke imihla ukhuphiswano A' Design Award & Competition lubonisa ingcamango yoyilo entsha kakhulu okanye ingcinga enobuchule ebonisa ukucinga okwentsusa nezisombululo ezisebenzayo njengeNgcamango yoyilo yoSuku. Hlola iingcamango ezimangalisayo eziphumelele amabhaso, iindlela ezintsha zokwenza nezimbono ezikhuthazayo ezivela kwihlabathi liphela.
Uphawu loyilo loSuku Yonke imihla ukhuphiswano A' Design Award & Competition lubonisa uphawu oluhloniphekileyo olukhokelwa luyilo njengoPhawu loyilo loSuku, luhlola ubuntu balo, umbono wobuchule, iimveliso neeprojekthi zeenkampani namaziko asungulayo. Fumana iimpawu eziphumelele amabhaso nemisebenzi yazo yoyilo egqwesileyo.
Umkhwa woyilo woSuku Yonke imihla ukhuphiswano A' Design Award & Competition luhlola umkhwa woyilo wentsusa njengoMkhwa woyilo woSuku, lubonise izimbo ezivelayo, iimbono zobuhle eziguqukayo neendlela ezintsha zobuchule kulwakhiwo, kwifashoni, kubugcisa, kwimizobo, kwiimveliso nakokunye. Fumana imikhwa yoyilo yamva nje namhlanje.
Ukulungele ukwaziwa kwihlabathi liphela?
Chonga uyilo lwakho namhlanje kukhuphiswano A' Design Awards uze uthathe indawo yakho phakathi kweyona misebenzi yoyilo igqwesileyo ehlabathini kwiwebhusayithi Website Design Award Winners.
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